Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
1. Personal Information We Collect
When you place an order in our shop, Etsy provides us with necessary personal information such as your name, email address, shipping address (if applicable), and order details. You may also choose to provide additional personal information if you contact us directly.
2. Why We Need Your Information & How We Use It
We collect and use your information for the following purposes:
* To fulfill your order and provide customer support.
* To comply with legal obligations such as tax reporting.
* To improve our services and products.
* To respond to inquiries, resolve disputes, and enforce our shop policies.
3. Information Sharing & Disclosure
We respect your privacy and will never sell or share your personal data. However, we may share your information in the following circumstances:
* Etsy: To process your order and provide you with Etsy’s services.
* Legal Requirements: If required by law, such as in response to a court order or legal request.
4. Data Retention
We retain your information only as long as necessary to fulfill orders and comply with legal and regulatory obligations. Typically, this is up to 7 years for tax and business record-keeping purposes.
5. Your Rights
Depending on your location, you may have the right to:
✅ Request access to the personal information we hold about you.
✅ Request modifications or deletion of your personal data.
✅ Restrict or object to certain uses of your personal data.
For any privacy-related requests, you can contact us via Etsy messages.
6. Security & Protection
We take reasonable precautions to protect your information. However, as Etsy handles all payments, we never receive or store any credit card or payment details. Please refer to Etsy’s Privacy Policy for more information about how your data is processed.
7. Contact Information
If you have any concerns regarding this policy or your data, feel free to contact us via Etsy messages.
Frequently Asked Questions
What file formats do you offer?
Each product comes in a format best suited for its use:
*Affirmation Cards: PDF file in A4 and US letter size for easy at-home printing.
*Posters: PNG (high-resolution for crisp printing).
*Journals & Planners: PDF (some are editable, check listing details).
*Educational Printables: PDF or PNG, depending on the design.
File formats & sizes are always listed in each product description.
Custom and personalised orders
Each product has different size options. Posters often come in multiple sizes (US Letter, A4, 11x14”, etc.), while affirmation cards are formatted for easy home printing. The exact sizes included are always listed in the product description.
Custom and personalised orders
Immediately after purchase, you’ll receive an instant download link via Etsy. You can also find your files anytime under ‘Purchases & Reviews’ in your Etsy account.
All files are stored in a Google Drive link included in the PDF you receive. No account or login is needed.
Custom and personalised orders
You can print them at home using high-quality paper or at a professional print shop for the best results. Always check the file format and recommended settings in the listing description.
Custom and personalised orders
No, all files are for personal or educational use only. If you're interested in licensing for commercial use, contact me directly.
Custom and personalised orders
Most files are non-editable to preserve design integrity. If you need a specific size or small customization, feel free to reach out.
Custom and personalised orders
First, check your email and Etsy account under ‘Purchases & Reviews’. If the files aren’t there, message me, and I’ll help you resolve the issue.
Custom and personalised orders
Once you’ve downloaded your files, you can leave a review by going to ‘Purchases & Reviews’ in your Etsy account. Reviews mean a lot and help others discover my shop! If you love your printables, I’d truly appreciate it if you could share your experience.
Custom and personalised orders
Yes! My printables are designed for teachers, therapists, parents, and homeschoolers to support emotional growth, positive affirmations, and mindset development in kids and adults.
Custom and personalised orders
Yes! Many of my resources, such as growth mindset posters, affirmation cards, and emotion regulation tools, are perfect for social-emotional learning (SEL) programs and mindfulness practices.
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